A hand when you need it

TaskMate Support

Questions or something not working? Email support@taskmate.fun.

Signing in

Enter your email address and request a sign-in code. Check your inbox and junk folder, then enter the code in TaskMate. If you entered the wrong address, use the Back or “Use another email or request a new code” action to return to email entry. Request a new code explicitly when needed. Never send a sign-in code to support.

Tasks and recurring schedules

Today shows applicable tasks across your active Spaces by default. Use the Space filter to narrow the view. Scheduled tasks appear before Anytime tasks. Your configured timezone determines the calendar date.

Check off tasks directly in Today; there is no separate Daily Check-In submission. Completion and points are personal to each member. Future dates can be viewed, but tasks cannot be completed early. Schedule changes preserve recorded history.

Shared Spaces

Open an invitation with the intended email account. If the app loses an unfinished invitation after a restart, reopen the original link. An expired or revoked invitation requires a new link from a Space administrator.

Owners manage access and Space lifecycle; editors can manage tasks and attachments; members can complete their own tasks and view shared resources. Group Progress shows aggregates, not other members’ detailed completion records. Removing a member ends current access.

Attachments

Supported files are JPEG, PNG, PDF and UTF-8 plain text, up to 10 MiB (10,485,760 bytes) per file, with up to five attachments per task. HEIC and office document formats are not supported. Owners and editors add or remove attachments; authorized members can view and download them.

Keep the app connected while an upload finishes. If it is checking whether an upload succeeded, allow that check to finish before trying again. Follow the retry message if needed. Attachments in surviving shared Spaces can remain after the uploader deletes their account.

Notifications

In Settings, Daily Reminder controls the account’s reminder schedule. Under “Notifications on this device,” enable or disable this device independently. Disabling a device does not change your account preference or revoke iOS permission.

If permission is denied, open iOS Settings to change it. Check your connection, device notification settings and Focus settings if a reminder does not arrive. Reminders are sent for remaining applicable tasks; no applicable tasks or all tasks complete means no reminder. Delivery can be affected by device and provider conditions.

Account deletion

In Settings, choose Delete account and follow the confirmation steps. A recent sign-in is required. First transfer or explicitly delete any custom Spaces you own. Deleting your Personal Space also affects anyone you shared it with.

Deletion erases your account and completion history, including your shared-Space progress. Surviving shared task definitions and attachments may remain without your attribution. Cleanup may take time if a provider is unavailable. Do not treat signing out as confirmation that deletion has completed.

Report a problem

Email support@taskmate.fun with your iPhone model, iOS version, TaskMate version, what you expected, what happened and steps to reproduce it. Include an approximate time if helpful.

Do not send passwords, sign-in codes, invitation links or private attachments. Redact emails, task content and other people’s information from screenshots.

Privacy Policy

Read the Privacy Policy for information about data use, sharing, reminders, attachments and deletion.